- Full coverage of the requirements set by the standard EN 15224:2016.
- Compliance with laws and regulations.
- Continuous evaluation and improvement of quality performance in healthcare through training and the implementation of action programs based on specific objectives and goals within a defined timeframe.
- Continuous effort to prevent complaints and non-conformities.
- Continuous improvement of quality in the healthcare sector to the level promised to patients.
- Systematic provision of healthcare and hospitalization services to patients using modern means and methods.
- Utilization of the best available technology and expertise for continuous quality improvement of services and cost minimization.
- Continuous investment in mechanical equipment.
- Continuous investment in facilities.
- Continuous investment in laboratory equipment.
- Minimization of errors.
- Continuous training and education on quality issues in healthcare for all staff.
The policy of the company ΙΑΤΡΙΚΟ ΘΡΙΑΣΙΟ Α.Ε., which operates in the field of “CENTER FOR THERAPY AND REHABILITATION OF CLOSED HOSPITALIZATION” located in Magoula, Attica, on the streets of Meleti Miliou and Nikitara, for managing quality in the healthcare sector is based on the following key principles: The company sets goals for monitoring its performance on quality issues in the healthcare sector. To establish these goals, the company applies a specific methodology that is based on identifying its strengths and weaknesses, as well as the threats and opportunities arising from external factors. Within the same methodology, the company identifies the stakeholders affected by its activities and defines their needs and expectations. At the same time, in the implementation of the Quality Management System in healthcare, the company recognizes and evaluates all risks related to its operation so that it can effectively address potential situations that could hinder the achievement of the goals it has set, taking the necessary management measures in a timely manner. The company is committed to complying with all legal, regulatory, and other requirements governing its operation. The Quality Policy in healthcare, the Action Programs, and the company’s Objectives and Goals are reviewed and redesigned with the aim of continuous improvement and optimal Quality Performance in healthcare. The implementation of the Quality Policy in healthcare, the design, and implementation of Management programs are based on documented Procedures according to the requirements of the EN 15224:2016 standard and aim to achieve the company’s Goals and objectives. To achieve these goals, the management introduces and establishes a quality management system in healthcare according to the provisions of the international standard EN 15224:2016. The processes of this system aim at improving the company’s quality performance in healthcare and preventing non-conformities to the applicable specifications. The establishment of a quality system in healthcare is one of the company’s strategic goals, and management is committed to providing the necessary resources and means to ensure the full and continuous implementation of this system. We strive and act in such a way that: This ensures continuous improvement of the System’s performance in healthcare. The company’s Quality Policy in healthcare is applied, maintained, and is known at all organizational levels and to all employees through staff training programs and continuous operational checks. The continuous improvement of the operation and effectiveness of the company and the Quality Management System in healthcare, as well as compliance with applicable legislation, are commitments of the company’s management and rely on the active participation and support of all employees. Ioannis Papastergiou Date: 01/04/2023
Chief Executive Officer
